AI Receptionist
AI receptionist for solar installers
Solar enquiries are long, expensive and easy to waste a survey on.
The problem
What a missed call costs you
Solar has a long sales cycle and a costly qualification step: the site survey. Sending a surveyor to a north-facing roof with a shaded pitch is a wasted day, and sending nobody to a serious prospect loses a five-figure job. Installers are on roofs during the hours enquiries arrive, so the qualifying conversation never happens live.
The pattern is well documented across service businesses: a large share of inbound calls go unanswered, and most callers who reach voicemail never call back. They call the next result instead. That is the entire problem an AI receptionist solves — not clever conversation, just the fact that it always answers.
The calls it handles
Briefed on the conversations a solar installer actually has, not a generic script.
New installation enquiries
Roof orientation, pitch, age and shading, plus rough electricity usage. Enough to know whether a survey is worth making.
Battery and storage add-ons
Often a second sale to an existing customer, and increasingly the reason for the first call.
Existing system faults
Output dropped, inverter fault, app not reporting. Captured with system age and make so you know whether it is warranty work.
Grant and tariff questions
Answered from your current information rather than improvised, because incentives change and a wrong answer becomes a complaint.
Intake
What it collects before booking
The details your team would ask for, gathered consistently on every call so the job arrives ready to schedule rather than needing a call back.
- Property type, and whether the caller owns it
- Roof orientation, pitch and rough age
- Any shading from trees or neighbouring buildings
- Rough annual electricity usage or monthly spend
- Whether battery storage is wanted
- Whether they have had other quotes
Process
How we would build it
No discovery phase that bills for months. The first call is free and the proposal is fixed before anything is built.
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Discovery call
Thirty minutes on how work reaches you today and where it stalls. You leave with a clear view of what is worth automating first, whether or not you hire us.
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Written proposal
A fixed scope, a fixed price and a timeline, in writing, before any work begins. If we think a smaller piece would prove the value faster, we propose that instead.
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Build and integrate
We build against your real stack and your real data, not a demo environment. You see progress as it happens rather than at a reveal.
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Test with live traffic
Nothing takes over a customer conversation until it has been tested against how your enquiries actually arrive. We start narrow and widen once it holds.
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Measure and adjust
Reporting on the numbers that matter — calls answered, enquiries qualified, time saved — and adjustments based on what the data shows.
FAQ
AI receptionists for solar installers, answered
If something is not covered here, ask us on the call — a straight answer costs you nothing.
Can it estimate a system size?
It captures usage and roof details so you can. Sizing a system from a phone description is how customers end up expecting a price you cannot honour after the survey.
Will it answer questions about grants?
Only from information you supply and keep current. Incentive schemes change, and it is scripted to say it will confirm rather than guess.
We waste a lot of surveys.
That is the main argument here. Consistent qualification on every call — orientation, shading, ownership — filters the surveys that were never going to convert.
Our enquiries come through lead generators.
Then speed matters even more, because those leads are usually sold to several installers. The first to make contact tends to win.
Stop losing solar installer calls
Tell us what your phones do on a bad day. You will get a written reply within one business day, and an honest answer if an AI receptionist is not the right fix.
Or reach us directly: contact@simplygood.cc (945) 206-0871