AI Receptionist
AI receptionist for med spas
Aesthetic enquiries are expensive to generate and easy to lose to a voicemail.
The problem
What a missed call costs you
Med spa marketing costs real money per enquiry, and those enquiries arrive by phone from people comparing several clinics. Practitioners are in treatment rooms for most of the day, so the calls land when nobody can take them. A lost enquiry here is not just a lost booking, it is advertising spend already committed.
The pattern is well documented across service businesses: a large share of inbound calls go unanswered, and most callers who reach voicemail never call back. They call the next result instead. That is the entire problem an AI receptionist solves — not clever conversation, just the fact that it always answers.
The calls it handles
Briefed on the conversations a med spa actually has, not a generic script.
Treatment enquiries
Which treatment, whether they have had it before, and what outcome they are after. Booked into a consultation rather than answered with a price and lost.
Consultation booking
The real conversion point for aesthetics. Booked into the right practitioner and the right length during the call.
Pricing and package questions
Answered from your published pricing where you have it, and routed to consultation where the honest answer depends on assessment.
Aftercare and follow-up calls
Existing clients with post-treatment questions, triaged against your clinical rules and escalated where needed.
Intake
What it collects before booking
The details your team would ask for, gathered consistently on every call so the job arrives ready to schedule rather than needing a call back.
- Treatment of interest, in the caller's own words
- Whether they have had it before, and where
- Any relevant medical history flags you specify
- What outcome they are hoping for
- Preferred practitioner and availability
- How they heard about the clinic
Process
How we would build it
No discovery phase that bills for months. The first call is free and the proposal is fixed before anything is built.
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Discovery call
Thirty minutes on how work reaches you today and where it stalls. You leave with a clear view of what is worth automating first, whether or not you hire us.
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Written proposal
A fixed scope, a fixed price and a timeline, in writing, before any work begins. If we think a smaller piece would prove the value faster, we propose that instead.
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Build and integrate
We build against your real stack and your real data, not a demo environment. You see progress as it happens rather than at a reveal.
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Test with live traffic
Nothing takes over a customer conversation until it has been tested against how your enquiries actually arrive. We start narrow and widen once it holds.
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Measure and adjust
Reporting on the numbers that matter — calls answered, enquiries qualified, time saved — and adjustments based on what the data shows.
FAQ
AI receptionists for med spas, answered
If something is not covered here, ask us on the call — a straight answer costs you nothing.
Will it give medical advice?
No. It books consultations and answers logistical questions. Anything about suitability, dosing or aftercare goes to a practitioner, and it says so plainly rather than reassuring anyone.
Can it quote treatment prices?
For fixed, published prices, yes. For anything that depends on assessment it gives a range and books the consultation, because a number quoted blind sets an expectation you then have to walk back.
Our enquiries come from Instagram ads.
Then you are paying per enquiry, and the ones that ring rather than message are the ones most likely to book. Worth knowing how many of those are currently reaching voicemail.
What about patient confidentiality?
It captures what reception captures, stored in systems you control, with retention configured during the build. Raise any specific regulatory requirement early and we will build to it or say we cannot.
Stop losing med spa calls
Tell us what your phones do on a bad day. You will get a written reply within one business day, and an honest answer if an AI receptionist is not the right fix.
Or reach us directly: contact@simplygood.cc (945) 206-0871