AI Receptionist
AI receptionist for electricians
A burning smell from a socket is not a call that waits until Monday.
The problem
What a missed call costs you
Electrical splits between work that can be scheduled and work where delay is a safety risk, and the caller cannot always tell which they have. An electrician on a job cannot answer, so the safety call and the socket-replacement call both reach voicemail equally — and only one of them will still be there tomorrow.
The pattern is well documented across service businesses: a large share of inbound calls go unanswered, and most callers who reach voicemail never call back. They call the next result instead. That is the entire problem an AI receptionist solves — not clever conversation, just the fact that it always answers.
The calls it handles
Briefed on the conversations a electrical contractor actually has, not a generic script.
Safety and outage calls
Burning smells, sparking, tripping that will not reset, partial power loss. Screened against your rules, with genuine hazards escalated immediately and the caller told what to isolate meanwhile.
Fault finding
Intermittent faults where the diagnosis is the job. The agent captures what changed, when it started and what has been tried, so you arrive with a hypothesis rather than a blank sheet.
Planned installation work
EV chargers, consumer unit upgrades, rewires, outdoor circuits. Property age and supply details captured so the survey is booked with the right information.
Landlord certificates and inspections
Recurring compliance work with deadlines attached. Booked against your calendar rather than chased through voicemail.
Intake
What it collects before booking
The details your team would ask for, gathered consistently on every call so the job arrives ready to schedule rather than needing a call back.
- What has stopped working, and whether any power remains
- Any burning smell, scorching, sparking or heat
- Whether the breaker trips again when reset
- Property age and whether the consumer unit has been upgraded
- Whether it is owner-occupied, rented, or commercial
- Access, and whether someone will be present
Process
How we would build it
No discovery phase that bills for months. The first call is free and the proposal is fixed before anything is built.
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Discovery call
Thirty minutes on how work reaches you today and where it stalls. You leave with a clear view of what is worth automating first, whether or not you hire us.
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Written proposal
A fixed scope, a fixed price and a timeline, in writing, before any work begins. If we think a smaller piece would prove the value faster, we propose that instead.
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Build and integrate
We build against your real stack and your real data, not a demo environment. You see progress as it happens rather than at a reveal.
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Test with live traffic
Nothing takes over a customer conversation until it has been tested against how your enquiries actually arrive. We start narrow and widen once it holds.
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Measure and adjust
Reporting on the numbers that matter — calls answered, enquiries qualified, time saved — and adjustments based on what the data shows.
FAQ
AI receptionists for electrical contractors, answered
If something is not covered here, ask us on the call — a straight answer costs you nothing.
Can it tell a safety call from a routine one?
It asks the questions you specify — smell, heat, sparking, whether power is out entirely — and escalates on your rules. Where the answers are ambiguous it escalates rather than booking, because the cost of getting that wrong is not symmetrical.
Will it tell people what to do in an emergency?
Only what you script it to say, which is usually a single instruction: isolate at the consumer unit and wait. It does not improvise electrical advice.
Can it handle commercial and domestic on one number?
Yes, with different intake paths. Commercial callers need out-of-hours access arrangements and often a purchase order; domestic callers need none of that, and asking them for it loses the job.
We already have an answering service.
Then the question is whether it triages or just takes messages. Most take messages, which means a safety call and a quote request arrive looking identical at 7am.
Stop losing electrical contractor calls
Tell us what your phones do on a bad day. You will get a written reply within one business day, and an honest answer if an AI receptionist is not the right fix.
Or reach us directly: contact@simplygood.cc (945) 206-0871