AI Receptionist

AI receptionist for chiropractors

Someone in acute back pain rings three clinics. The one that answers gets the patient.

The problem

What a missed call costs you

Chiropractic runs on new patient acquisition and retention, and both are phone-dependent. Someone in acute pain is highly motivated and highly impatient — they will not leave a message. Meanwhile the practitioner is with a patient every twenty minutes, so the busiest clinics are the least able to answer, which is exactly backwards.

The pattern is well documented across service businesses: a large share of inbound calls go unanswered, and most callers who reach voicemail never call back. They call the next result instead. That is the entire problem an AI receptionist solves — not clever conversation, just the fact that it always answers.

The calls it handles

Briefed on the conversations a chiropractic clinic actually has, not a generic script.

New patient enquiries

The most valuable call a clinic takes. Presenting complaint, duration, whether they have seen anyone else, and the initial consultation booked rather than promised.

Acute pain calls

Screened against your rules for anything that should go to a GP or urgent care instead. Genuine red flags routed to a person immediately.

Rescheduling within a care plan

Care plans mean frequent visits and frequent changes. Handled without interrupting an adjustment, and the freed slot made available again.

Cost and insurance questions

What an initial consultation costs, what a plan typically involves, which insurers you work with. Answered from your information rather than tying up reception.

Intake

What it collects before booking

The details your team would ask for, gathered consistently on every call so the job arrives ready to schedule rather than needing a call back.

  • Presenting complaint, and where the pain is
  • How long it has been going on, and what triggered it if known
  • Whether they have had treatment for it elsewhere
  • Any numbness, weakness or loss of function
  • Insurance or self-pay
  • How soon they need to be seen, and their availability

Process

How we would build it

No discovery phase that bills for months. The first call is free and the proposal is fixed before anything is built.

  1. Discovery call

    Thirty minutes on how work reaches you today and where it stalls. You leave with a clear view of what is worth automating first, whether or not you hire us.

  2. Written proposal

    A fixed scope, a fixed price and a timeline, in writing, before any work begins. If we think a smaller piece would prove the value faster, we propose that instead.

  3. Build and integrate

    We build against your real stack and your real data, not a demo environment. You see progress as it happens rather than at a reveal.

  4. Test with live traffic

    Nothing takes over a customer conversation until it has been tested against how your enquiries actually arrive. We start narrow and widen once it holds.

  5. Measure and adjust

    Reporting on the numbers that matter — calls answered, enquiries qualified, time saved — and adjustments based on what the data shows.

FAQ

AI receptionists for chiropractic clinics, answered

If something is not covered here, ask us on the call — a straight answer costs you nothing.

Will it give clinical advice?

No. It collects the presenting complaint and books time with a practitioner. Where a caller describes something outside your scope, it says the clinic will advise and escalates rather than reassuring anyone.

Can it screen for red flags?

It asks the questions you specify and flags the answers. Clinical judgement stays with your practitioners — the value is that the questions get asked on every call, at 8pm, in the same order.

What about patient privacy?

It collects what reception collects, in systems you control. Where your jurisdiction has specific requirements we scope those into the build and configure retention and access to match. Raise it early if you need a signed agreement in place.

Our patients like speaking to our receptionist.

Then keep that for daytime and use this for evenings, weekends and overflow. The calls you are losing are almost certainly the ones arriving when the desk is unattended, not the ones it answers well.

Stop losing chiropractic clinic calls

Tell us what your phones do on a bad day. You will get a written reply within one business day, and an honest answer if an AI receptionist is not the right fix.

Chat with us